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This is the official support destination for applications published by Sales Pro Cezary Kobalczyk under Cloud & Cluster and C&C Games.
Support in English and Polish
Email: games@cloudandcluster.com
Postal and registered business address: Sales Pro CEZARY KOBALCZYK, ul. Prezydenta Gabriela Narutowicza 40/1, 90-135 Łódź, Poland.
For a faster answer, include the product name, app version, device model, operating-system version and a short description of what happened. Do not include passwords or unnecessary sensitive information.
Profiles, avatars, preferences and episode progress are saved locally on the device. The current version does not synchronize progress between devices. Each local profile has its own avatar and progress.
Open Settings, select the local profile and choose the delete option. This removes that profile's local avatar and progress. The dedicated deletion page explains remaining device and privacy choices.
How Come? v1 may show one non-personalized full-screen ad only after a completed episode and after progress is saved. There are no banners in lessons. A failed or unavailable ad never blocks progress. Required advertising privacy choices can be reopened from Settings.
Episode sources are available inside the game. If a claim seems unclear or inaccurate, tell us the episode and exact statement. How Come? is educational and does not provide medical advice, diagnosis or treatment.
App Store and Google Play reviewers may use this page as the official support URL. Press, licensing and business enquiries can use the same email with a clear subject line.